Posted On Mar 07, 2024
Job Description
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.
At CLiQ:
We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all"
As a SAM Executive (Seller Account Management), candidate will have following responsibilities:
a) Business Development- Seller/Brand Onboarding, Selection/Assortment Improvement.
b) Relationship Management- Maintain terms with Key internal Stakeholders, Brands & Sellers.
c) Category Understanding- 360 degree view and understanding of the category.
d) Customer NPS- Manage Customer NPS by delivering high quality product and experience.
e) Monitoring, and improving operational Matrix- like O2S, EDD and perfect order and seller performance.
e) Analyse Event and Non-Event Sales Data, Forecast and Plan, for Future Demand.
f) Close BAU and event pricing and support for DOD and other weekly sales properties.
g) Negotiation with Vendors for Key tie-ups and additional support for Inventory Business.
h) Managing Marketplace monthly Sales Plan. Maintain optimum level of inventory from the sellers at multiple locations.
i) Manage and meet top line targets for the assigned accounts.
j) Coordinate with Finance, Operations, Logistics Stakeholders.
Software Skill required
MS office (MS Excel, PowerPoint) - Good
Basic Understanding of ERP/Seller portal
Good communication skills - Seller facing role. Ability to hold seller meetings and negotiation
The opportunities we have are perfect for highly motivated and talented candidates.
We are looking for candidates who have a strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results.
So QUiQ - PiQ - CliQ before the opportunity is missed.
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