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Business

Harnessing the Wisdom of Gen AI

TCS AI WisdomNext™ helps businesses alleviate the complexity of deploying generative AI while realizing the full benefits of it

October 2024     |     799 words     |     3-minute read

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In a survey of 1,272 business leaders across 12 industry sectors around the world, several data points were revealing, two of them particularly so: 54% of them believed that the impact of artificial intelligence (AI) will be greater than or equal to the impact of the internet, but only 20% of them thought they were well-positioned to leverage AI to their strategic advantage.

These findings from the “TCS AI for Business” report by the Tata Consultancy Services (TCS) Thought Leadership Institute highlight the enthusiasm for AI among business leaders, and at the same time, their apprehension about the current state of preparedness. There were also other challenges cited: among them, security and privacy, the need for ethical and responsible use of AI, lack of IT readiness as well as availability of talent and training, and the cultural shifts large-scale adoption might imply.

However, 57% said they were excited or optimistic about AI’s potential impact on their business, even as three-quarters of them recognized the need to make changes to take full advantage of AI.

It is in this scenario that TCS has unveiled an offering geared to make adoption of AI much less complex for businesses: TCS AI WisdomNext™, a first-of-its-kind platform that accelerates scalable generative AI adoption for enterprises.

Siva Ganesan, Head, AI.Cloud Unit, TCS, explains: “customers appreciate the newly launched platform’s ability to help navigate a diverse and quickly evolving AI marketplace and rapidly compose 'art-of-the-possible' solutions. We are solving business problems and helping our customers redefine what it means to harness the power of GenAI. The rapid adoption of GenAI and experiencing what it means in terms of business outcomes is something our customers find very exciting.”

While Artificial Intelligence as a concept and as a technology had evolved ever since the term “AI” was coined decades ago, it arrived in public consciousness with the emergence of large language models (LLMs) such as Chat GPT by OpenAI in November 2022. The release allowed early adopters to directly use AI for the first time to generate text, and imagery, and the term “Generative AI” became a household term. Along with OpenAI, several other global tech giants launched their own models and versions of LLMs, such as LlaMa by Meta, Gemini by Google, Claude by Anthropic, to name a few. The advantages of adapting generative AI are immense: but as the TCS AI for Business survey reveals, business executives are generally positive about the impact of AI, but are less certain about the path to transformation.

How does TCS AI WisdomNext™ help?

The platform aggregates multiple Generative Artificial Intelligence (GenAI) services into a single interface – which enables organizations to adopt these technologies at scale while keeping costs in check. It also helps businesses adhere to the emerging and evolving regulatory frameworks around usage of Generative AI. The low-code platform will also help customers develop and launch business solutions at speed, and allow for real-time experimentation across vendor, internal, and open-source LLM models.

The company has already deployed TCS AI WisdomNext™ for a few customers, enabling them to create value and build prototypes. Examples of deployments include fast-tracking sales for an outdoor advertising company in the United States, with real-time inventory availability and quote generation with maps Integration; enhancing productivity and efficiency across the application migration and modernization lifecycle for a leading American insurance provider; and enhancing customer experience through a smart mortgage-assistant for a leading bank in the United Kingdom. A representative from a leading grocery in UK attested to the platform’s capability in enabling them to amplify their enterprise knowledge, and a seamless integration of data and insights that increased efficiency, innovation, and customer focus of the business. It helped increase value at every turn, he added.

In Summary

To summarize, TCS AI WisdomNext™ helps customers with:

  • Accelerated innovation: Unlock the innovation potential of GenAI, ceate customized GenAI-powered business solutions with pre-configured solution blueprints. 
  • Faster time-to-market: Realize faster time-to-market and business value with TCS’ industry-specific, prefabricated, low-code solution blueprints and composable archetypes.
  • Cost optimization: Save costs by optimizing GenAI running costs using the platform’s native intelligence.
  • Improved productivity: Enhance accuracy and expedite the software development life cycle across build, deploy, and run using built-in integration adapters for DevSecOps toolchains and software code assistants.
  • Better financial operations (FinOps): Advance centralized governance and strengthen discipline in FinOps with actionable, metrics-driven insights.
  • Simplified AI tech stack selection: Compare available GenAI ecosystems and related technology stacks to select the best solution for your business using our intelligent evaluator bots.
  • Ensure ethical AI with a built-in responsible AI framework.

For full information, visit TCS.com.

The image used in this story is generated by a GenAI tool. No part of the text is written or edited with GenAI.


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