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AI summit
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Bon Appétit to Bon Voyage

From a grocery cart that knows just what you want to an app that anticipates your travel needs, the Intelligence in Action: Consumer zone brings to life AI’s impact on everyday experiences

February 2026     |     373 words     |     1-minute read

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At the Tata AI Pavilion, fun activities, or chores, depending on how you see them, like grocery shopping, travelling, and buying clothes get an intelligent upgrade through TCS’ AI‑powered technology.

A cart that doubles up as a guide

If you’ve ever stood in front of five similar‑looking products at a grocery store wondering, “What’s the difference?”, you’re not alone. Shopping in mega aisles packed with endless choices can feel overwhelming.

At the Store of the Future in the Tata Pavilion, a robotic cart helps create a connected, AI‑powered journey, from aisle to shelf to basket. 

Here’s how it works: You scan a QR code on the cart using the Tata Grocery app. If your profile shows a preference for healthy eating, the cart recommends products as per your needs, and even highlights contextual offers and discounts. 

The result? Shopping trips that are 30% faster and checkout times that are more than 50% shorter.

A virtual trial room gets real

Crowded trial rooms and long queues frustrate not just shoppers but fashion retailers too, who stand to lose nearly 60% of purchase intent because of it. 

At the Tata Pavilion, Virtual Try‑On turns AI into an in‑store personal stylist. Take a picture, and a GenAI model analyses attributes like body structure, skin tone, and style preferences. It then matches them with real‑time inventory through ML‑powered recommendations.

Your new travel concierge 

Imagine a travel app that feels like a personal concierge. That’s exactly what Air India’s AI‑led mobile app offers.

Powered by intelligent features, the app uses AI.g, a generative AI assistant that handles around 3,000 queries a day across 1,300 topics.

With eZ Booking, travellers simply express their intent (“Book me the first flight from Delhi to Mumbai tomorrow”) and an agentic AI engine instantly assembles itineraries.

The app’s AEYE Vision allows users to scan boarding passes, tickets, or baggage tags to access real‑time flight details, baggage tracking, and trip updates, making Air India the first Indian airline to introduce such computer‑vision‑powered convenience.

- Anju Maskeri


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