Position: Executive

 Role : Executive DMS 

Department: Institutional Quality

 Location: Gurgaon

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we-ve worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Know more about us: https://www.1mg.com/aboutUs `

About the Role :

The role will be responsible for overseeing all aspects of quality assurance within the organization. A person who can implement quality processes, and drive continuous improvement initiatives.The DMS Quality Executive will be responsible for ensuring the accuracy, completeness, and compliance of documents managed within our document management system.


What will you do:

• Document Management:
  
  

Manage the lifecycle of documents within the document management system, including creation, review, approval, distribution, and archival.

Ensure that all documents are accurately categorized, indexed, and tagged for easy retrieval and searchability.

Monitor document repositories to ensure adherence to naming conventions, version control, and document formatting standards.

Perform periodic audits of document repositories to identify and rectify any discrepancies or non-conformities.

• Quality Control:
  
  

Implement and maintain quality control processes for documents managed within the DMS.

Conduct regular quality checks to verify the accuracy, completeness, and integrity of documents, including technical specifications, procedures, and records.

Collaborate with stakeholders to resolve any quality issues or discrepancies identified during document review or audits.

Develop and maintain metrics and key performance indicators (KPIs) to measure the effectiveness of document management and quality control processes.

• Compliance and Regulatory Oversight:
  
  

Ensure that document management processes comply with relevant regulatory requirements, standards, and guidelines (e.g., ISO standards, FDA regulations).

Stay informed about changes in regulatory requirements and industry best practices related to document management and quality assurance.

Support internal and external audits by providing documentation and information related to document management processes and quality control activities.

• Training and Documentation:
  
  

Develop and deliver training programs on document management processes, quality control procedures, and use of the document management system.

Create and maintain documentation, standard operating procedures (SOPs), and work instructions related to document management and quality assurance activities.

Provide ongoing support and guidance to employees on document management best practices and compliance requirements.

• Continuous Improvement:
  
  

Identify opportunities for process improvements and efficiency gains within the document management system and quality control processes.

Work collaboratively with cross-functional teams to implement improvements and streamline document management workflows.

Participate in root cause analysis and corrective action/preventive action (CAPA) activities to address quality issues and drive continuous improvement.

What we are looking for :

• Bachelor-s degree in a relevant field (e.g., Quality Assurance, Information Management, Life Sciences, Engineering) or equivalent experience.
  
  
• Previous experience in document management, quality assurance, or related field, preferably in a regulated industry such as healthcare, pharmaceuticals, or manufacturing.
  
  
• Strong understanding of quality management principles, document control processes, and regulatory requirements (e.g., GMP, GLP, GCP).
  
  
• Familiarity with document management systems (e.g., Documentum, SharePoint, OpenText) and electronic document control tools.
  
  
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
  
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
  
  

Preferred Qualifications:

• Certification in quality management (e.g., ASQ Certified Quality Auditor, Certified Quality Technician) or document management is a plus.
  
  

• Experience with validation of document management systems and computerized systems in a regulated environment.
  
  
• Knowledge of Lean Six Sigma methodologies and tools for process improvement
  
  

Why Join Us?

Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an Integral part of the QA Team  will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg.

Disclaimer:

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.