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EV - Product Specialist

Tata Motors

Post time
Posted On Jun 14, 2024
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EV - Product Specialist
Tata Motors
Chennai, India
Job Description

Position Summary with Job Responsibilities

    1. Drive Retail EV sales volume as well market share and enhance customer's pre and

post purchase experience

  • Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
  • Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
  • Responsible (along with Dealer Sales Executives) for achievement of retail targets
    • Work with dealer sales executives to drive EV sales in dealerships
  • Manage and ensure activation of leads
  • Ensure 100% follow-up of leads to logical conclusion
  • Conduct micro-market activations (Events at offices, malls, apartments, etc.)

Conduct home visits and product demonstrations to customers



Work Experience

3-4 Years

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals

Functional Competencies


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