Posted On Apr 25, 2024
Job Description
- Prepare and circulate reports as per requirements specified in Program Records and Reporting section.
- Capture relevant data required for reports.
- Track and monitor status of various services, capacities that are offered under proposal.
- Ticket data from time of arrival until time of closure.
- Report management - frequency, formats, contents, repositories, distribution
- Follow up action items during governance meetings - CMRB, OSB towards their closure.
- Track change request within each service as well as for CCR for the contact.
- Track financials and ensure billing is done on time and as per agreed charging mechanism.
- Governing Build team meetings and track progress of all receipts, maintenance release, block points.
- Prepare detailed project plans.
- Prepare meeting minutes (business IT meeting, Core Team meetings, Build Team meetings
- Assemble team to test after scheduled change and report testing status to business.
- Host go/no go call after schedule change.
- Other duties as assigned.
- Data Analysis.
- Process Modeling and Requirements Management.
- Software Development Lifecycle.
- VBA and MS programming.
- Excel Macro Programming.
- Reports and Dashboard creation.
- Presenting technical information to technical and non-technical stakeholders.
BASE SALARY RANGE: $63,877 - $98,244/year. Regional salary adjustments for CA, CO, NY and WA states are base + 20% - 30%.
LOCATION: 6001 Cass Ave #600, Detroit, MI, 48202
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