Role : Service Now

Experience : 4-10 Years

Location : Mumbai

Experience:

·        8+ years experienced inadministration/implementation/configuration of ServiceNow ITSM, CSM, ITOM &ITBM solution in medium to large organization.

Responsibilities:

·        Expert in ServiceNow Architecting,Designing, Developing, and deploying large scale ServiceNow implementations.

·        Strong analytical skills toidentify problem and recommend solution that meets business requirements.

·        3+ years of professionalservices/consulting experience.

·        Proven success on projects withlarge-scale deployments; understanding of application life-cycle management.

·        experience soliciting anddocumenting requirements and evolving these requirements into successfulsolutions

·        Consults with Process andBusiness Leaders to develop appropriate technical solutions in ServiceNow

·        Should have hands on experiencein Core ServiceNow ITSM modules "Incident Management, Problem Management,Change Management, Request Management, Knowledge Management, ConfigurationManagement, Asset & Cost Management, Continuous improvement Management,Performance Analytics, Agent workspace, Automated test framework, CustomDevelopment, etc"

·        3-4 years of experience in CSM,ITOM & ITBM Business Process and Technical Process Consulting, High Level designand technical solutions for ServiceNow implementation.

·        Deep knowledge on ServiceNowsolutions, ITIL & ITSM processes

·        Customize ServiceNowapplications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow.

·        Should have prior experience inServiceNow version upgrade during End-of-life period.

·        Working knowledge ofconfiguration management tools, methods, and processes.

·        Good knowledge of multi datacenter deployment solutions with disaster recovery procedures and highavailability at every layer

·        Should have good understandingof Integrations components integration components LDAP, SSO, REST SOAP and webservices.

·        Should have prior experience incore software development - in any full stack web programming language (Java,.net, python, angular).

·        Good practice web programmingtechniques to configure robust solutions utilizing the ServiceNow platformwhile making informed recommen

Desired Candidate Profile
Qualifications :BACHELOR OF ENGINEERING