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Jobs

ServiceNow ITSM

Tata Consultancy Services

Post time
Posted On Apr 23, 2024
Company logo
ServiceNow ITSM
Tata Consultancy Services
Kolkata, India
Job Description
Job Description

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Technical Comptency

  •                      Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent

  •                      Ability to configure ServiceNow ITSM appli cations in alignment with approved design plans

  •                      Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

  •                      Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

  •                      Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively

  •                      Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability

  •                      Must be ServiceNow Certified Systems Administrator

  •                      Should possess knowledge in Agile/Scrum methodology

  •                      Basic knowledge with ITIL/industry standards

  •                      Knowledge of software development lifecycle (SDLC)

    Behavioral competency

  • Desired Candidate Profile
    Qualifications :BACHELOR OF ENGINEERING

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