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Credit Manager - Personal Loans - Low Ticket & Partnership - PayTM - Mumbai - Lodha (I-Think Techno Campus) - JM

Tata Capital

Post time
Posted On Apr 24, 2024
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Credit Manager - Personal Loans - Low Ticket & Partnership - PayTM - Mumbai - Lodha (I-Think Techno Campus) - JM
Tata Capital
Thane, India
Job Description
Responsibilities:

  1. Automation across products
  • Digital transformation of existing credit processes to address rising costs, new customer preferences
  • Work closely with the Product, Technology and Business teams to devise the best and most innovative solutions for solving our customer-s needs.
  • Monitoring performance of Solutions
  • Better TAT


 

  1. Process Management
  • Ensure uniform process
  • Analyzing various processes and recommending process changes to initiate cost savings,optimize resources and enhance operational efficiency
  • Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
  • Random Process Audits


  1. Efficiency & Productivity Improvement.
  • Increase Productivity through internal process reviews
  • Technology intervention.
  • Efficiency Building through best practices in the market.
  • Productivity Tracking


  1. Optimise Cost 
    • Contracts negotiations
    • Resource Rationalization
    • Automation


Qualification: MBA/PGDBA/PGPM or Equivalent


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