REQ ID: 121047
JOB TITLE: UX Research Manager
SALARY: Competitive

POSTING DATE: 7th May 2024

END DATE: 21st May 2024
LOCATION: Gaydon

We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers.

WHAT TO EXPECT

This exciting role exists to support the UX Research Chapter within Vehicle Engineering. The UX Research team forms part of a larger Human Centred Design focussed group, working alongside UX Design, and Behavioural Research teams.

You will lead a team responsible for conducting and embedding UX Research into in-vehicle UX. You will continue to develop our Human Centric Design methodologies, ensuring the appropriate and timely use of process/tools/methods to achieve clear and applicable rules, frameworks, and insights. You will help the team to build and disseminate a strong scientific knowledge base with an understanding of the current development of human machine interfaces (especially automotive).

You will additionally be responsible for team member's personal growth, performance, managing team workload, and continuous development of process, tools and methods.

Key Accountabilities and Responsibilities

• Manage UX Research activities across all programmes, and gateways
• Developing scientific principles for future vehicle interfaces
• Build principles for user interface design based on underlying science, and latest standards/regulations
• Guide UX designers on scientific foundations, and make clear recommendations based on research/insights
• Build a strong scientific knowledge base with an understanding of the current development of human machine interfaces - especially automotive.
• Lead the personal and professional development of your team
• Develop the existing UX Research approach, process, tools and methods

WHAT YOU-LL NEED

Essential:

• Previous experience leading UX research teams/activities.
• A thorough understanding of User Centred Design tools and methodologies, and how to best apply them to efficiently realise insights which can be built into product.
• Customer first mindset, easy to do business with, and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.
• Excellent communicator with the ability to convey complex ideas clearly and concisely.
• Highly self-motivated, excellent personal management skills (having experience of handling and prioritising multiple tasks) and comfortable coordinating the activities of others.
• A caring and considerate leader applying the JLR Creators Code.
• Resilient and enthusiastic when facing obstacles or pressure

SO WHY US?

Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

JLR is committed to equal opportunity for all.