Job Description

A             Position Overview

Position Title

Insurance Sales Manager - Pioneer & Exclusive/VEM (AKAM - IBL Pioneer & Exclusive/VEM)

Role Summary:

Provide support in Sales of Life Insurance business to IndusInd Bank Pioneer & Exclusive/ VEM customers in assigned locations. The Pioneer & Exclusive channel of the Bank has high value, higher income category customers with evolved financial and investment needs.

B            Organizational Relationships

Reports To

Territory Manager/Area Manager

C           Job Dimensions

Geographic Area Covered

Pioneer & Exclusive Branches / Cluster / VEM Centres

Internal Stakeholders

Training

Branch Operations

Distribution Operations

External

Channel Partner

D          Key Result Areas

Organization Process

Key Contributions

Sales

·         Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches/VEM Centre

·         Work jointly with the Pioneer & Exclusive Manager/VEM Executives on Business Implementation plan

·         Drive and motivate IndusInd Bank RM and provide support for logging in application sourced

·         Tap the right database of the branch and ensure authentic documentation

·         Build relationship with IndusInd Bank Sales/operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively

·         Prospect and meet customers within and outside the Branch

·         Develop, agree and implement short term and long term plans to achieve sales targets

·         Achieve Pioneer & Exclusive RM activation targets

·         Work collectively with IndusInd Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.

·         Seek commitment from the partner towards achievement of business objective

Relationship Management

·         Manage business relationship between internal team and channel partner to ensure sales for the company and maintain utmost levels of responsiveness to Channel Partner requirements

·         Effectively execute all Marketing activities as per Partners requirement

·         Ensure timely issuance of policies while resolving all pending etc.

·         Adhere to the customer touch-point engagement in order to service his portfolio of customers

·         Maintain the desired persistency ratio

·         Prompt post-sales service with respect to all domains

·         Strategize and interact closely with IndusInd Bank RM on business plan execution

Ensure Compliance

·         Ensure compliance to internal sales process & other compliance standards

·         Should be process & product champion to ensure adherence to policies and   procedures to cultivate a compliance culture in the team

MIS

·         Adhere to the Training Road map.

·         Provide timely reports to the Supervisor as per the requirement.

·         Adhere to Tata AIA Life code of conduct.

E           Skills Required

Technical

• Ability to interact and conduct sales call with high value, higher income category leads which could include Pioneer and Exclusive customers of the Bank
• Banking, financial services industry, business perspective & planning exposure
• Product/Subject matter expertise
• Organisational skills including self management, problem solving skills, peer level co-ordination and ability to deliver a high volume of quality work

Behavioral

Essential

Desired

Interpersonal skills

·          


Communication skills

·          


Creative thinking skills

·          


Supervising/Leadership skills


·          

Teamwork Skills

·          


Influencing skills

·