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Jobs

Manager - Global Sales Operations

Tata Communications

Post time
Posted On Oct 04, 2024
Company logo
Manager - Global Sales Operations
Tata Communications
Pune, India
Job Description


Key Responsibilities

Position summary (Key objectives/Purpose of the job): Lead and drive bid team to provide support to sales leads for deal preparation through interfacing with stakeholder teams (sales, solution and commercial, amongst others).

Major responsibilities:

  •                      Effectively manage a virtual bid team in bid activities.

  •                      Prepare/write customer proposals and tender responses.

  •                      Ensure provision of efficient and timely support for bid proposal creation and submission.

  •                      Act as the single point of contact for the bid response generation.

  •                      Interact with Commercial Managers, Sales Managers, and other stakeholders as required.

  •                      Create and update proposal templates and proposal material in a timely manner.

  •                      Act as bid issue escalation point and responsible for resolution management.

  •                      Work with minimum supervision, seeking assistance when appropriate.

  •                      Prepare and review customized reports that go to senior management and other stakeholders periodically.

    Key performance indicators:

  •                      Delivery of bids such that 100% of the proposals are delivered on time.

  •                      Demonstrate an improvement in bid win rates (by volume and value).

  •                      Develop a quality check list and performance tracking for quality of proposals and documentation.

  •                      Partner with client facing Sales and Account team for post bid submission support.

  •                      Develop a good rapport and confidence. Intent is to reduce the response time from internal teams to get the required inputs.

  •                      Updating the bid library with all new content and data from proposals, produce a quarterly bid analytics report.

  •                      Maintain an average Feedback score of 4 out of 5 for all proposals

    Minimum qualification & experience

    Education: Graduate (B. Tech or Engineer in Telecommunications preferred).

    Experience: 6 - 10 years.

    Desired Skill sets
    Experience with data management, analysis, and reporting
    Knowledge & understanding of MS Word, Excel, Power Point& Sales Force.
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