VSNL Global, US firm sign sourcing pact
Business Standard — January 4, 2008

VSNL Global Services, the overseas arm of Tata-controlled Videsh Sanchar Nigam (VSNL), has signed a strategic sourcing contract with US-based telecommunication logistics company Global Capacity. VSNL Global Services specialises in outsourced carrier operations.

According to a press release issued in Chicago, the agreement enables Global Capacity to scale up operations through the establishment of an international network operations center (NOC), as well as utilise the additional network analyst and provisioning resources of VSNL Global Services.

"A high quality, scalable service delivery capability is critical to support the rapid adoption of our solutions by our expanding global customer base," said Patrick Shutt, CEO, Global Capacity. " By coupling the resources and capabilities of VSNL Global Services with the core expertise and systems of Global Capacity, we have created a cost effective service delivery capability that exceeds our customer's expectations both immediately and into the future."

The international operations center, located in Pune, will work in conjunction with the Global Capacity network operations center in Waltham, MA, to provide "follow the sun" support for the Global Capacity's increasingly international customer base. The network analyst and provisioning resources will enable the rapid scaling required to implement key customer revenue initiatives as Global Capacity continues to win major contracts, the release said.

Additionally, Global Capacity and VSNL Global Services have signed a letter of intent to create a business development agreement that enables each company to leverage the other's portfolio of offerings to its existing customer base.

"We are pleased that Patrick and his team have chosen VSNL Global Services as their strategic sourcing partner," said V S Shridhar, COO, VSNL Global Services. "We believe Global Capacity has developed a unique model and has an unrivaled group of talented industry experts that are creating tremendous value in the market. There are strong similarities in how our two companies do business, and VGSL is very well positioned to help Global Capacity successfully manage its rapid growth."

Global Capacity is the operating arm of Capital Growth Systems. The telecom logistics company provides a fully integrated supply chain management system that streamlines and accelerates the process of designing, building and managing customised communications networks. It offers a comprehensive suite of services to enterprises, systems integrators and carrier customers worldwide.