VSNL plans global managed services
Business Standard— December 30, 2005

Internet and telephony major Videsh Sanchar Nigam Ltd (VSNL) is gearing up to provide India-centric managed services to international customers, leveraging the global presence and network of its recently acquired companies. The Tata group company is also expecting to close the acquisition of Teleglobe by the end of January 2006 or early February, which will be accrual to its revenues in the next financial year. "We are implementing a comprehensive strategy aimed at addressing the managed services needs of global enterprises and intends to host service delivery and operations from India.

This will help us in utilising the large talent pool available in the country, entailing a lower cost base," VSNL Head (Corporate Strategy) Srinivasa Addepalli told reporters here today. The company is looking at delivery of managed services from its delivery centre in Chennai and applications to be hosted initially from Singapore, London and New York. VSNL has already deployed a large team of IT and application specialists, who would be working closely with other Tata group companies like Tata Consultancy Services (TCS) and CMC.

VSNL's managed services would be mainly designed around four categories, managed network services, hosted services embedded in the network, managed hosted services independent of the network and customised solutions. The core business areas would be wholesale voice and data, enterprise data, retail broadband and value-added services. The international managed services operations would be conducted through VSNL International, which has a global presence with operations in US.