Profile
Tata Teleservices (Maharashtra) Limited (TTML) is a subsidiary of Tata Teleservices. TTML is India's premier telecommunications service provider, licensed to provide telecommunication services in the states of Maharashtra (including Mumbai) and Goa. It has invested about Rs 3,000 crore in state-of-the-art infrastructure endeavouring to bring to its customers the benefits of world-class telecommunications under the Tata Indicom brand.

Areas of business
TTML has been offering premium voice and data services through its wireline and ISP business to leading corporate houses in Mumbai as well as rest of Maharashtra. In July 2003 the company launched its wireless services in Mumbai, Pune, Nasik, Nagpur and Aurangabad, offering both wireless and wireline services. Tata Teleservices (Maharashtra) also offers value-added roaming services to its customers. This means that customers can use their home numbers nation-wide on the Tata Indicom mobile network in over 1,172 towns.

It has over 1.29 million customers in Maharashtra and Goa and offers telephony and ISP services in the cities of Mumbai and Navi Mumbai, and 137 towns across Maharashtra.

Tata Indicom mobile:
The company has installed a state-of-the-art wireless communications infrastructure in the state of Maharashtra by deploying the latest CDMA 3G 1X technology on its wireless network. The company plans to provide 3-wall coverage in Mumbai and Pune to ensure high-quality service with extensive in-building penetration.

Tata Indicom fixed wireless phone:
Tata Indicom is a pioneer in telephony through fixed wireless phones, which are sold under the "Walky" brand, and is the market leader in the fixed wireless phone category in the Maharashtra circle. The company is positioning Walky as a 'quick connection' and targeting areas with low fixed line penetration. They have started offering PCO's connectivity through the phones and plans to approach small and medium enterprises through its fixed wireless terminals.

The company plans to offer a wide range of value added services on its CDMA network:

• High-speed data connectivity
• Content-based SMS services (astrology, news updates, etc)
• Ring tones
• Fundoo Dialing (voice portal)
• Voice mail services
• Call management services (call forward, call wait, call hold and call conferencing)
• Web-based internet services
• A range of enterprise solutions (sales force automation, road warrior / VPN, etc)

Contact
Ispat House,
First floor, B. G. Kher Marg,
Worli,
Mumbai 400 018,
India.
Phone: +91(22) 5661 5445
Fax: +91(22) 5660 5094
Email (for customer queries and complaints): csmumbai@tatatel.co.in