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World of Titan
opens new showroom in Bangalore January
26, 2007
Titan Industries today
announced the opening of its tenth exclusive World of Titan showroom in Bangalore,
the 204th such showroom in the country at World of Titan, 80 feet Road, Koramangala.
The new showroom also has an attached watch care centre, making it the 126th such
centre in the country.
The all-new 'Steel Collection' will also be launched
on the occasion of the store opening. A collection of exquisite steel watches
that are a perfect blend of classic and modern styles and are guaranteed to appeal
to the discerning consumer.
The World of Titan showrooms chain today comprises
203 exclusive showrooms spread across 109 cities, attracting more than 12 lakh
customers every year.
Speaking on the occasion, Bhaskar Bhat, managing
director, Titan Industries said, "Titan has always had a strong equity in
the Indian watch market and our chain of World of Titan showrooms have been projected
to reinforce it".
"Modern retailing is all about providing a
shopping experience with a world-class retail ambience and personal interaction
with the customer apart from 'functional merchandise' that makes the entire buying
experience satisfying for every little occasion. And this is exactly what we are
looking at with the opening of this new World of Titan showroom in the city by
providing access to innovative and stylish Titan products", added the new
showroom franchisee, Sharjeel of Zimsons, who is one of the first distributors
of Titan watches in the country and has been closely associated with Titan family
since 1987.
Like other World of Titan showrooms, this showroom will also
offer many innovative value-added services like gift vouchers, special gift packaging
and extended maintenance guarantee. Customers to the new showroom can also enroll
for the highly popular and rewarding Signet loyalty programme offered exclusively
by the World of Titan chain.
The new showroom features a selection of over
1000 watches from the Titan, Sonata, Fastrack, Nebula, Tommy Hilfiger range of
watches and also showcases Fastrack Eye Gear.
Titan Industries has been
at the forefront and is a trendsetter of the Indian watch industry. Having revolutionised
watch design and marketing in India, Titan has also been a pioneer and evangelist
of the customer service philosophy. As part of the division's initiatives, Titan
has established 125 watch care centres across the country, which have been designed
to offer customers a superior service experience in an ambience that is on the
lines of the World of Titan showrooms.
Titan Customer Service division
also markets accessories, such as watch bracelets, both in metal and leather.
Titan is also the sole marketing agency for Hirsch leather bracelets, who are
the No 1 international leather bracelet manufacturers in the world. Titan also
markets watch batteries, marked with Titan branding. Titan actively encourages
customers to use original spares in order to ensure quality and satisfaction.
Titan service is ISO 9001 certified, thereby ensuring that all repair activities
follow a strict, systematic process, which is controlled and measured through
an ISO audit system. Over the last few years the network has expanded to 714 service
centers / points, covering more than 343 towns. 
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