Titan
to tackle flagging brand image
Times
of India - May 29, 2002
New Delhi:
Titan has embarked upon a multi-pronged strategy to regain
lost ground and revive brand image. This include a launch of
300 new designs (against 100-150 normally) later this year,
revamping of136 exclusive retail outlets across India, a 10
per cent rise in ad spend from a stagnant Rs 26 crore in the
past couple of years and fine-tuning of distribution strategy.
The big boy of the
Indian watch industry in the past, is working hard to ensure
top-of-the-mind customer recall.
For a couple of years
now, foreign brands like Espirit and Swatch have been taking
away the fashion-conscious customer away from Titan (in the
over Rs 2,000 category).
At the bottom-end
(sub-Rs 500), its Sonata range is seeing cheap Chinese
imports, the grey market and local assembled pieces gobble up
the pie. Somewhere in the middle, Timex is swaying the young,
sporty types away from its Fastrak.
Where has that left
Titan? Admits Bijou Kurien, COO (watches): "We earlier
had an image of being a premium brand. That has got dulled now
and the Titan image has got diffused." He feels the best
way to retain a hold in the various segments is by
strengthening the sub-brands and having clear brand images for
them.
The Rs 700 crore
company (2001-02 net profit Rs 23 crore) has decided to stick
to Sonata (value for money, low-priced, aimed at first-time
user and semi-urban/rural customer), Titan (with upmarket
Raga, Regalia and Nebula being a part of it), Fastrak (trends,
sporty watches for the young adult) and Dash (for children) as
its four key brands. A management consultancy has been hired
to give inputs.
A clear segmentation
is needed as the watch industry has been growing in single
digits for some time now. Kurien says while the watch industry
is stagnant in parts, the two ends of the market are growing
rapidly.
The top end, thanks
to the international players, is growing fast in value and is
put at Rs 250 crore. The bottom end, led by locally assembled
watches and cheap smuggled pieces, is leapfrogging in volumes.
To be a part of both, Titan will need clearly defined products
here.
|