TCS helps Bahrain government streamline processes and create an efficient labour market
September 18, 2007

TCS has executed a mission-critical engagement for the Labour Market Regulatory Authority (LMRA), an autonomous organisation established by Kingdom of Bahrain to restructure Bahrain's labour market regulations through strategic reforms.

Bahrain's labour market reforms are the responsibility of the LMRA, which coordinates it through different organisations. Additionally, the LMRA is also responsible for market intelligence, policy development, customer interface and fee collection as well as providing information and communication to the stakeholders.

TCS has developed and continues to support and enhance IT systems for the LMRA to enable it to offer transparent e-services to its customers. TCS has set up complex data integration and a composite mainframe system as well as software and application implementation which includes an Expat Management System (EMS) that automates the administrative processes managing the complete lifecycle of an expat from entry to exit.

It has also set up a data warehouse project for market intelligence (MI) that supports collection and archival of labour market related data, analysis to support policy development and decisions for internal regulation of the labour market as well as a fee management system (FMS) for the services offered by LMRA. TCS is also working on developing a policy enforcement system for compliance monitoring and enforcement.

An application developed by TCS exclusively for the recent amnesty programme has been playing a vital role in capturing data and helping legalise the ex-patriot visa structure.

"TCS has helped LMRA transform the labour market in Bahrain through this flagship engagement in the Middle East. We have helped LMRA and its customers experience certainty by leveraging superior capabilities in system integration using cutting-edge technologies," said Manoj Sahai, head of TCS in Middle East.

Commenting on the partnership, CEO of LMRA, Ali Ahmed Radhi said, "It is the LMRA's vision and objective to streamline and simplify the process of obtaining work visas. This requires a highly automated solution and this project would not have been possible with out the strong technology support and systems rendered by the TCS." "We are proud to have TCS as a partner. We appreciate this support and partnership and we look forward to more joint projects," he added.

About Bahrain Labour Market Regulatory Authority (LMRA)
The government of Kingdom of Bahrain has established a new organisation called Labour Market Regulatory Authority (LMRA), in pursuit of restructuring its labour market through strategic reforms. Labour Market Reform (LMR) is a programme aiming to transform the existing labour market into a more dynamic, open, and competitive market that will provide a level playing field for Bahrainis to become the "employees of choice" and to make the private sector the "engine of economic growth and prosperity".