‘We’ve
to tap the power of computers’
Economic Times - March 22, 2002
He is often
called the Father of Indian Software Industry.
F C Kohli joined India's largest software
company Tata Consultancy Services in 1966, at
a time when technology was a zillion miles away
from the Indian psyche. He headed TCS from 1974
and in 1994 was appointed its deputy chairman.
Today, after spending 50 years in the Tata group
and receiving numerous accolades, F C Kohli has
retired, but continues to do his bit for the Tatas
and the IT industry. He talks to Prasenjit Bhattacharya
about the TCS story and the Indian IT sector.
How did you conceive the idea of TCS in the
1960s when there was no IT industry to speak of?
One doesn't start a company in times of boom.
One just perceives some opportunity on the basis
of what you see around yourself and seize the
opportunity. We knew back in 1966 that computers
were coming. In fact, Tata Electric started using
computers in the early 60s, before TCS was even
born. We understood the potential of technology
and knew it will permeate at some stage. And what
proved good for TCS was that right from our inception
we had some interesting projects.
One of our first projects was to do a branch reconciliation
project for 13-14 nationalised banks. In 1971,
we computerised the database of the Bombay telephone
directory, and when the directory came out of
the press, it was printed from the digital tapes.
A project of such complexity had been tried in
only 3-4 countries previously and most international
consultants said it was too complex a project
for us to do.
How did TCS start bagging international projects?
The first real international project for TCS came
in 1974 through Burroughs, which was related to
a health care system project for them out of India.
While people talk of outsourcing from India now,
we started doing outsourcing back in the early
'70s. Then in 1976-77, we did a project for the
City of Detroit police force.
One thing that we realised very early was that
the technology business was a dynamic one and
knowledge needed constant updating in it. So,
TCS built a lot of connections with US universities
right from the beginning basically to keep track
of what is going to happen in technology next
year and the year after that. And we started training
our staff right from day one.
Indian IT industry is today highly export-oriented.
Do you feel the domestic industry can be a viable
market for our IT companies?
India has yet to tap into the power of computers.
Computers are still being largely used for simple
activities, like e-mail. Computers can increase
the productivity of a country manifold. In the
last five years, productivity in the US has gone
up by 3-4 times due to the effective use of information
technology.
How do you view China as a potential rival
to Indian software exports?
I think India should regard China as a benchmark
in the infotech arena. China has a very vibrant
software industry. However, while our software
industry is tuned to the export market, theirs
is for their internal needs. It's basically a
difference in priorities. I think India should
not be complacent about China's software prowess
at all.
Can India and China collaborate?
Does one collaborate with one's benchmark or learn
from them? See, China is developing an enormous
amount of software systems, not just applications,
in their own language. And once they change their
priorities and start exporting, reaching $50 billion
in software exports over a period of time is not
impossible for them.
Can India emerge as a hardware export powerhouse,
like China or Taiwan?
I think we can leverage a number of our software
skills in increasing our hardware exports too.
Areas like design engineering, embedded software
and software on chip are some hardware export
areas, where we don't need to put in millions
of dollars worth of silicon foundries or factories.
But for this, we need 3,000-4,000 microelectronics
engineers in the country, much higher than the
paltry 200 such engineers we have in our country
these days.
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