What
do the tea leaves say? ‘A time For Tetley’ has answers
Financial
Express February 27, 2002
New Delhi: Tata
Tea Ltd is brewing a Tetley tea party for Indian
connoisseurs. The party promises heady blends:
an aggressive three-series television campaign
‘A Time For Tetley’; a chain of Tetley T shops;
a raft of product offerings; and an extensive
distribution network.
Says Mr Vivek Mathur, VP,
marketing, Tata Tea Ltd: ‘‘Our corporate objective
is to accelerate growth of the premium leaf tea
market and capture a good part of the growth.
‘A Time for Tetley’ campaign conveys the brand’s
core proposition: Tetley is a special tea for
all of those special moments.’’
Explains Mr Mathur: ‘‘All
of those’’ implies ‘moments’ which are different,
intimate and close to one’s heart. Thus, the idea
is to associate a cup of Tetley with cherished
moments of togetherness or even solitude.’’
The emotion-led TVC breaks
in a week. This follows from the unveiling of
two TVCs: one, focusing on the Tetley Heritage
and the another on product attributes. Tetley
has plans to launch creatives in Gujarati and
Telugu also as it rolls out across markets — currently,
the TVC versions are in Hindi, English, and Telugu.
Tata Tea’s mid-term objective
is to make Tetley a Rs 100-crore brand. Tata Tea’s
five other brands — economy-priced Agni and premium
Tata Tea in the leaf tea segment; and mid-priced
Kanan Devan, premium Chakra Gold and mid-priced
Gemini in the dust segment — account for a turnover
of around Rs 800 crore.
Tata Tea acquired UK-based
Tetley’s Group for 271 million pound sterling
in 2000. Tetley brand is said to have a global
turnover of half a billion dollars.
Speaking on the product
offerings, Mr Mathur says Tetley is looking at
launching larger tea packs, including 1 kg packs,
and more blends and flavours shortly. Tetley is
also exploring opportunities in the ice-tea segment.
‘‘There are over 100 products
under the Tetley brand. We’re looking at how consumers
can be catered to through exciting concepts,’’
says
Mr Mathur.
Currently, Tetley is available
in pack sizes 250 gm, 500 gm, 100 gm, 50 gm, and
tea-bags. After an extensive research, involving
four blends, including Kenyan blend, Tetley chose
a blend of Indian and Sri Lankan Tea for the current
offering.
Discussing Tetley’s plans
for branded ‘Tetley’s Tea Shops — a hang-out for
tea connoisseurs — Mr Mathur says utmost care
would be taken to ensure certain Tetley deliverables,
in terms of blends and brand experience.
‘‘With a stake in Barista
(a fast expanding chain of coffee shops in India),
we already have access to the premium-end of market.
We are looking at creating a distinct brand experience
by combining our complementary strengths,’’ he
adds.
Tetley has targeted to
spread to around 70 cities by mid-March 2002 and
cover 100 cities by the year-end. Tetley’s first
phase of distribution is already under way with
presence in 30 cities.
Tata Tea’s existing distributors
and superstockists service over three lakh outlets
— however, the company’s retail reach is said
to be in excess of five lakh outlets across the
country.
Says Mr Mathur: ‘‘The trade
is excited as they see this as something we’ll
invest in and also as an opportunity for them.’’
The premium leaf tea market
is marked by fierce competition with brands like
Taj, Yello Label, Green Label and Girnar.
In the premium-end of the
245 million kg packed-tea market, Tata Tea’s strategy
is to tap the urban housewife with campaigns and
programmes focussed on creating a premium image
for the brand.
|