Hyderabad: Tata Teleservices Limited, the private basic telephone service provider of Andhra Pradesh, in its endeavour to reach out to its customers, has created a direct customer link with the launch of its website www.tatateleservices.com, today. The website provides the user a comprehensive understanding of the company, its values, and the plethora of customer services offered.

On the occasion, Mr S Ramakrishnan, Managing Director, Tata Teleservices Limited said, " With the launch of our website Tatateleservices.com, we enable our customers to enhance their understanding of the varied products and services offered by us. It also enables our users to interact with the company effectively. We are a customer focussed organisation and will consistently evolve our website to suit the changing customer needs by providing value additions in the existing frame work and create new services and standards."

With the launch of the website, Tata Teleservices has announced a contest, "Quick 5" for the internet users. Surprise gifts can be won by answering few simple questions.

Tatateleservices.com is designed keeping the users needs in mind. The website comes with a plethora of features such as –

• Company Profile – This page introduces the company to the users and informs about the various aspects of the company, its technology partners and areas of business.
• Products and services – The user on logging onto the website can get information on the various product and services offered. This include our voice and data services ranging from Centrex, telepolling, three-way-conference, fax, ISDN, basic rate interface/ primary rate interface to name a few.
• Customer services – Users can log onto the website to put in their queries or register any suggestions. The efficient customer service machinery of the company then immediately attends to this query or complaint.
• Billing details - A customer can access his billing details of the last three months simply by registering himself at www.tatateleservices.com. This helps the user to save time and hassles of maintaining a register of his bill payments and also gives him the access to information swiftly.
• Online request for new connection – A user can log onto the website and make online requests for a telephone connection. The request is processed immediately and the company personnel contact the user to take the request forward.
• Directory assistance - A complete telephone directory of existing telephone users in Andhra Pradesh will help the user of the website to find the right telephone number at the touch of a button, without actually expending time searching the number in the inconvenient telephone directories.
• Latest schemes – This section helps the users to be informed about the various schemes Tata Teleservices offers to its customers.
• Industry developments section helps the user to keep them abreast of the new developments in the basic telecom industry.

Log onto www.tatateleservices.com to know more.

Background information:

Tata Teleservices Limited is a part of the Tata Group, India's largest business house with 82 companies. Tata Group has over 260 thousand employees, with 2.7 million shareholders and has a turnover of US $ 8.8 billion.