Decoding
transformation: corporate leaders figure it out
Financial Express —
October 1, 2004The
genetic code of the AV Birla group company has changed in the last 10
years with 70% of the company’s workforce under the age of 40 years.
The group has become a trans-Atlantic and multi cultural entity, said
AV Birla group chairman Kumar Mangalam Birla. He was giving his
inaugural address at the 31st AIMA - Naval Tata National Management
Convention. The topic for the two-day seminar was "Transformation
through the people, For the people." Mr Birla said that the
process of transformation is mostly about leadership.
"The first lesson for us has been that the process of change is
perhaps 90% about leadership and 10% about managing," he said.
Another point which Mr Birla called as a critical area in any change
process is that of communication. "The process of transformation
is about communication, communication and more communication. In the
case of an organisation going through the pangs of change, I do not
believe that you can ever over-communicate.
Looking back, however, several instances do come to my mind, when in
retrospect, I think we could have communicated more, better and
faster," he said Mr Birla also spoke of the role different people
play in the process of change. "While the high performers are
sharply in focus, what is equally important is to focus on that bulk
of the organisation who are dismissively referred as stayers. These
are the people who make the day-to-day, month-to-month,
quarter-to-quarter things happen. Drawing a parallel," he said.
He added that just as 70% of the human body is made up of water, 70%
of any organisation is made up of people who follow the rules and who
keep the organisation moving ahead at a steady pace. Mphasis CEO &
chairman Jerry Rao said that Indian corporates have huge potential and
six of the top 10 multinational companies can be Indians by the year
2014. "We will have companies in the league of Honda and
IBM," Mr Rao said. He sees opportunity for IT and pharma
companies in this context and some are already moving in that
direction.
Mumbai-based management consultant Sunil Alagh sees international
companies emerging out of India, rather than MNCs. For a start, Mr
Alagh finds regional Indian food companies growing faster than their
MNC counterparts and moving towards becoming national players. Indians
have solutions but fail to implement them many times, said Tata Sons
director JJ Irani while speaking at the convention. Indians have one
of the finest minds in the world, but there is a need to change the
mindset. "Apart from the conventional financial bottomline,
companies also need to pay attention to environmental and social
bottomlines." added Mr Irani.
While talking about the art of real world real
time strategising, Cadbury India managing director
Bharat Puri took up the case study of the turnaround
of Cadbury brand in India after the worm infestation
controversy last year. He added that strategy
is all about the choices that one makes and one
cannot wait for eternity for all obstacles to
get cleared, before getting into action. Talking
further on the aspect of changing mindsets, from
a leader’s perspective, Boston Consulting Group
chairman Arun Maira said: "Society, government
and corporates are the three most important stakeholders
who need to work in tandem for the common good."
|
|