I'm not risk averse, nor am I a gambler: Ratan Tata
Hindustan Times
— September 6, 2004
Last time we met, you spoke about going global after
consolidating locally. The house of Tatas is making
smart moves globally now - the acquisition of
Daewoo's commercial unit followed by the NatSteel
acquisition...
A company does not become global by simply participating
in geographic markets around the world. The objective
of globalization is to become globally competitive,
leverage global opportunities and have the required
global capabilities. It implies an organization,
which employs talented people without reference
to nationality. We are in the process of acquiring
such a competitive position and global capabilities.
Isn’t it a pleasant coincidence that the group
is at its zenith in the centenary year of the
founders? Tell us about the future.
If Jamsetji Tata and JRD Tata could transport
themselves to today's environment, I think while
they would be fairly pleased with the achievements,
they would not be entirely satisfied with what
they see. They would understand that the Group
has a long way to go and much to do, and that
we have no reason to sit back and feel complacent.
You once told me that the next chairman of
Tata Sons should be fortyfivish. So will Noel
Tata succeed you?
All I can say is that succession plans are in
place and these will be announced at the right
time.
Are you satisfied with what you have managed
to do?
If one looks back, there have been some disappointments.
Because along the way many things that could have
happened, didn’t happen, because changes weren’t
made at the right time. It has not been an easy
road, and there has been resistance to change.
But I am nevertheless pleased with what has been
achieved, though much more remains to be done.
The Mistrys control the largest chunk of Tata
Sons. How are your relations?
Extremely cordial. Earlier this year, we even
extended the term of Mr. Pallonji Mistry on the
Board of Tata Sons, keeping in view the exceptional
circumstances resulting from the IPO we were contemplating
of TCS.
The TCS listing is a story similar to the Indica
project; many reckoned that you missed the bus
several times in the past. Was it timing or did
you clearly have the capital gains problem? We
examined going public at the time of the IT boom.
We did a lot of deliberating about whether we
should take TCS public at that time, in which
case Tata Sons would lose its entire income, or
whether we should take Tata Sons public with TCS
within it. We spoke to a series of investment
bankers.
There was a dilemma at that time: other than Tata
Sons getting the money, what other value would
we generate? And then there were of course tax
issues to be looked at. We are not really sorry
that we didn’t go public some years ago, because
those issue prices that investors would have paid
for at that time would be eroded by about 70 per
cent today. The reason that we have now done the
IPO is that we have come to realize that in the
context of two very visible public companies
i.e. Infosys and Wipro, there was a business deterrent
for TCS to go seeking business or contemplate
acquisitions as a division of a private holding
company.
It is increasingly clear that auto, steel,
hospitality, software and telecom will be your
focus areas. While there is clarity in the first
four areas, in telecom, the lines continue to
be blurred. Tell us about your telecom strategy?
Tata Teleservices is a company which we own and
manage, and we are focusing our investment on
CDMA. Idea Cellular is a company where we have
a one-third financial stake. It is an entity into
which we merged our GSM operations from Andhra
Pradesh, which is how we acquired the one-third
stake. We started out in 6 circles in CDMA and
now have an all-India footprint. Interestingly,
if you look at our capital expenditure in rolling
out this network, we are benefiting from being
in an industry where equipment prices go down
with time, rather than up. We are promoting the
Indicom brand under which all our telecom offerings
will be available. We would like to see this brand
emerge as the most preferred service choice of
customers.
How does Ratan Tata want to be remembered?
As the man who created the people's car, people's
hotel or as the man behind the rejig of what is
India's oldest industrial house?
As someone who succeeded in an environment of
change, and upheld the value system and the ethical
standards that our Group was built on. One feels
great satisfaction that we have been able to grow
and we have been able to achieve what we have
without crossing the line that distinguishes ethical
practice from some of the things we see around
us today.
What is your management style?
I believe in evolution rather than revolution.
I am a bit of an optimist. I never feel that something
can’t be done. It may take a little time and may
not happen quite the way you wanted it to, but
I always feel that it can be done. I am a moderate
risk taker but I am not risk averse, nor
am I a gambler. If I believe in something, I would
pursue it vigorously.
Everybody is a dreamer, you seem to have fulfilled
many of your dreams. What next?
What would really make me happy is to have people
say that we are a Group that provides value for
money and that our customer sensitivity is very
high. In other words, I have no desire to strive
to necessarily be No. 1 in size. But being No.
1 in quality and No. 1 as a corporation in its
human and business practices would be really great.
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