Obviously there is a lot of hard work involved
in managing the affairs of a big firm, how do
you strike a balance between home and work. Are
you able to say, ‘work is work’ and time at home
is for family or does your work schedule also
eat into your family time?
I have not faced a problem in such balancing.
I do what I enjoy and enjoy what I do, whether
at work or at home. So I am a fortunate guy, I
reckon.
What’s the secret of being a successful team
manager?
I cannot pontificate about how to be a successful
team manager. I recall the words of Gen. Omar
Bradley about the well-springs of humility being
in the field. For a business, it is our customers,
salesmen, factories and so on. Those are the "colleges"
where I have learnt about management.
What would your advice be to someone junior
who you see has potential to grow within the company?
My advice to youngsters would be to spend
the first 10 years of the career in "real"
work, in the mayhem of factory operations, of
selling to customers, of trial balances and book-keeping
How do you spot talent within the company?
I spot talent by the reaction of their peers.
If peers look upto a person, even if grudgingly,
it is a good sign. Talented people also come through
as "unstoppable".
Do you think we in India reward those who
need to be rewarded. I mean, in the West, talent
IS rewarded and one does reach places. But in
India, sometimes being talented alone is not enough.
No reward system is perfect, whether in India
or the West. It is a part of the quest of management
to improve reward systems but everybody is far
away from the ideal. You know why? Because the
ideal does not exist! Being talented alone is
not enough, I agree. You also need God’s grace
(some people call it luck).
How do you unwind from the stress of office
work?
I am fond of sports, writing and reading.
Your favourite holiday destination in India
and abroad?
I have only one favourite holiday destination
– Coonoor in the Nilgiris.
What’s the secret of your success?
God’s grace