TAS, a
talent nurturing pool that provides parachute-in
executives for the Tata group, has rejuvenated
itself.
Many years ago, there was a time that Rajeev
Dubey cherished the idea of being an academic.
But a year into Delhi School of Economics, he
realised that he wasn't going to win a Nobel Prize.
A career with the government? He'd already missed
out. How best, then, to combine his twin objectives
of creating economic wealth and being of public
service? Tata Administrative Services (TAS), set
up originally by J.R.D. Tata as a senior-level
talent nurturing project to fulfil his vision,
was the best option. And Dubey never regretted
joining it.
At the moment, Dubey is the Managing Director
of Rallis India, having spent the last 25 years
in jobs ranging from the steel and metals sector
to chemicals, and it has meant developing skills
in marketing, sales, research, team building and
every other aspect of business that comes to mind.
Much of the credit for his career growth and performance
goes to TAS.
"TAS is unique," says Satish Pradhan,
Head of hr practices with Tata Sons, "It
identifies leaders of the future, marks them out,
and gives them vast experience across industry
functions. It recruits for lifelong mobility across
company and industry functions."
Paradrop Force
Lifelong mobility. That's the key phrase.
For TAS is a group resource, and its officers
are the management equivalent of a sort of a commando
force, trained as top-league strategy formulators
on the one hand, and as sleeves-rolled-up strategy
executioners on the other. Above all, these officers
are mobile. Airborne, in a manner of speaking-ready
to be para-dropped through the roof of any Tata
company to get the job done... often right into
the corner office too.
"TAS gives us a captive pool of talent that
is completely steeped in the culture and value
system so dear to the Tatas," says Pradhan.
And that, in itself, is seen as something to be
proud of, especially in a country where 'corporate
governance' has meant power centralisation more
than anything else.
Does it work for the Tatas? Oh yes, say the group's
admirers. Anand Nayak, Executive Vice President
(Corporate HR), ITC Limited, points out the competitive
edge that it gives the group. "At a time
when human resources are the true cutting edge
of competitiveness in any company," he says,
"the fact that a system like TAS exists is
a huge asset to a diversified group like the Tatas."
Nayak is, however, also of the opinion that while
set-ups like TAS work for such groups, "in
cases like ITC, we need to take a different approach,
and that has to be in-house executive development
programmes primarily, because the functions are
not as diverse."
Diversity Appeal
The TAS system has always thrived on attracting
the country's finest minds. The attraction?
An opportunity to peg one's career to India's
largest business house, and that too, one with
the widest range of business interests. A classic
example is Jamshed Daboo, Chief Operating Officer
(Leisure Division), Indian Hotels. Daboo joined
TAS in 1986, and started off with Titan Industries,
before moving on to Tata Sons as CEO of Tata Quality
Management Services. His mandate? Taking the Tata
Business Excellence Model to other Tata companies,
which was a challenge more for the demands of
the model than the companies' acceptance of it.
After all, cultural conflict was never an issue,
the values being common across the group.
What differs, is the field of interest. Thankfully
for TAS officers, the group has a wide range to
pick from. "When I finished my MBA in 1986,"
says N. Srinath, Director (Operations), VSNL,
"I was not entirely sure what industry or
function I wanted to work in. Though I specialised
in marketing and systems, I wanted to have something
to do with technology. TAS offered me that option."
Srinath joined TAS when the Tata Group was diversifying
into telecom equipment, oilfields, financial services
and it-related areas. Now, 15 years later, he
is still fascinated by technology, and is working
on an internet project.
As mentioned earlier, attracting the best had
always been part of the story. But that was something
that even TAS couldn't take for granted, as it
discovered in the late 1990s, towards the end
of a decade of tumultuous change in India. What
had started off more than four decades ago as
J.R.D. Tata's initiative in generating 'cadres'
of talent with a shared vision, had undoubtedly
become a critical resource for the group, but
was no longer necessarily the first preference
of the youngsters it sought to attract.
The Indian economy had opened up, market forces
had been given more leeway, and dozens of high-profile
multinationals had trooped in. The bright young
Indian, fresh from B-school, had options galore.
And TAS was beginning to sound more like something
a batchmate's uncle had joined some decades ago-and
less like something that could propel one to global
corporate stardom.
Rejuvenation
Outsiders may not have noticed. But TAS has
changed. For one, it's no longer Tata Administrative
Services, which sounds more like a private sector
version of the Indian civil services. It is simply
TAS, a corporate brand with a distinct new identity
of its own. Besides, the 'officers' are more likely
to be called 'executives' now. And in terms of
ambition, these folk are less likely to talk about
'public service' as their older counterparts did.
That corporate success and economic growth play
the lead role in enabling Indians to better their
condition, is now taken for granted, by and large.
And the group's core values? Steady, as ever.
And that's the marvel that TAS is in the midst
of pulling off. The tools of success may have
changed, the pressures and demands of business
may have changed, but not the original Tata vision.
So, what sort of people is TAS looking for? R.
Gopalakrishnan, Executive Director, Tata Sons,
puts it pretty succinctly: "Young managers
with drive, enterprise and high technical skills,
middle managers who can inspire and nurture, and
senior managers who lead with character and vision.
This is the best of the Tata tradition that has
been built up already."
Over the past few years, TAS has taken to wooing
India's premier B-schools with renewed vigour,
and has stepped up its involvement with business
academia by providing case studies and the like.
The idea is to get youngsters interested in a
Tata career right at the start. And now with corporate
governance becoming a sought-after attribute all
over again, this is the best time to spotlight
TAS as a brand, and the unique set of values it
stands for.
Yet, for all the new dynamism, critics wonder
if TAS has outlived its glory, and whether the
very idea of mobile super-executives creates an
elite of arrogant super-bosses. "Confident
yes, but arrogant no," says Firdose Vandrevala,
Managing Director, Tata Power, pointing out that
team play is the essence of the TAS training,
and the mobility would not be possible without
such skills. Vandrevala himself went through Telco
and Tisco before taking over at Tata Power. "The
industries that I have worked in are completely
diverse," he says, "and yet I have never
had a problem fitting in-simply because of the
common thread that binds the Tata group."
No doubt there.