The Tatas hope to buy out Swissair’s 75 per cent stake in Airline
Financial Support Services (AFS), a joint venture business process
outsourcing outfit catering to the requirements of airline and
services industry, by the end of the current fiscal.
The Tatas, through Tata Consultancy Services (TCS), hold the
balance 25 per cent in the venture. S Ramadorai, chief executive
officer of TCS, said: “As partners, we have the first right of
refusal following Swissair’s decision to exit from the company. We
hope to close the deal by the end of the current financial year.”
Ramadorai added that the due-diligence and valuation exercise will
be completed soon. “It is a profitable venture for us, and we see
considerable value being added,” he said. The venture has around 400
employees.
Globally, Swiss Air has been going through a financial trouble and
has been exiting ventures which were not in line with its core
businesses.
The decision of the Tata’s to hike its stake in the AFS venture
comes at a time when the IT-enabled sector, which includes the BPO
segment, is witnessing phenomenal growth with leading multinationals
outsourcing requirements to India.
AFS, which began its operations in 1992 with 28 employees, has been
one of the earliest entrants in BPO.
Although its core business has centered around airline revenue
accounting it also caters to the broad spectrum of the services
industry.
Some of its other customers include Qualiflyer, SN Brussels
Airlines and Austrian Airlines among others.
The Tata’s already have a substantial presence in BPO through its
50:50 joint venture with HDFC in Intelnet.
Additionally, the Tatas have a 50:50 joint venture
with the US based Sitel Corporation in Sitel India,
a call centre.