My
business values
Ratan Tata
Times of India- October 27, 2002
At the Tata Group we believe
in the following five core values underpinning the way we do business…
Integrity:
We must conduct our business fairly, with honesty and transparency.
Everything we do must stand the test of public scrutiny.
Understanding:
We must be caring, show respect, compassion and humanity for our
colleagues and customers
around the world and always work for the benefit of India.
Excellence: We
must constantly strive to achieve the highest possible standards in
our day-to-day work and in the quality of the goods and services we
provide.
Unity: We
must work cohesively with our colleagues across the group and with our
customers and partners around the world, building strong relationships
based on tolerance, understanding and mutual cooperation.
Responsibility:
We
must continue to be responsible, sensitive to
the countries, communities and environments in
which we work, always ensuring that what comes
from the people goes back to the people many times
over.
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