Tatas
hit campaign trail to etch hi-tech image
Times of India July 29, 2002
The Rs 48,000-crore Tata
Group is keen to show off its technology face. It is kicking off a
corporate campaign that will define the group's role in improving the
quality of life through its foray into technology.
So whether it's Tata Consultancy Services' branded software
MasterCraft that automates software writing or Tata Chemicals'
satellite imaging systems and digitised land mapping that helps small
farmers in Uttar Pradesh, the group is keen to display its expertise
in technology. "If you asked my grandfather what the Tatas stood
for, he will probably say textiles, while my father would say its
steel or hotels. But, I hope that my son would think that the Tatas
represent telecom and information technology," says Tata Sons
executive director R. Gopalakrishnan.
The Tatas are
also keen to consolidate their image as a corporate
group that is built on distributed, institutionalised
entrepreneurship. "As a group we are looking
at economic advancement of the nation rather than
just being an aggressive, sharp-shooting, rags
to riches story," says Mr Gopalakrishnan.
The group's corporate campaign is a part of a multi-pronged strategy
to refresh the Tata brand, following three tracking studies over the
last two years, based on surveys of 4,500 respondents each. While
Mr Gopalakrishnan believes that the image of the Tata Group is evolving
as a purposeful and dynamic entity from just a profitable business
house that attracts talent.
He is clear that
the Tatas are also moving from a product-led to
a brand-centric group. "In about ten years,
we are looking at 70 per cent of our turnover
comprising branded goods and services like information
technology, telecom, hotels, cars and tea,"
he added.
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