R.
Gopalakrishnan is the executive director of Tata
Sons. He has a wealth of experience, spanning
about three decades. A charismatic personality
and an eloquent speaker, Mr. Gopalakrishnan believes
that a leader is one who has the ability to predict
the future, based on the past. He has the capacity
to create a vision and is always eager to meet
new challenges. A leader is one who has a knack
of expressing his discontent but in a constructive
manner, seeking to better things rather than to
merely criticise. He usually comes up with practical
ideas and depicts a mental toughness, which does
not give way to discouragement easily. A leader
treats his peers with respect and is willing to
learn always. The ability to listen to people
sets him apart.
Mr.
Gopalakrishnan agrees that we all would like to
steer clear of trouble, but this rarely happens
in reality. One learns from scrapes-how we got
into them and how we extricated ourselves from
them. He substantiates his point with various
examples from history - from the Ming Dynasty
in China to the Ford Motor Company.
According
to the Tata Sons executive director, visionary
organisations are able to hold their own, without
having to be linked to the leaders who have led
them. Such organisations are built on a strong
creed, vision and philosophy. He equated these
organisations to the concept of body and soul
- in Hindu philosophy and Christian theology,
the body is the covering but the it's the atma
(soul)that lives on.
Leaders
of dynamic, ever-changing organisations operate
in uncharted territory-they have the ability to
live with the unknown. Allowing employees to innovate
and take charge requires a certain level of faith.
A leader enthuses responsibility and accountability
in his people. He has the capacity to create and
develop vision. A person who does not feel the
thrill of challenge is not a potential leader.
Mr. Gopalakrishnan feels that there must be a
constructive spirit of discontent and a willingness
to take responsibility. Mental toughness and peer
respect makes a person excel at leadership.
A
leader develops a unique quality, which make people
believe and trust him. When he speaks, people
will listen. Mr. Gopalakrishnan feels a leader
has the ability to enthrall the audience and even
deliver bitter reality but with a touch of humour
and empathy. He mentions that it's not a game
of popularity but a question of trust and faith.
He
also talks about ethical values espoused by a
leader and the undying allegiance towards truth.
Delving
into his own experiences, Mr. Gopalkrishnan described
situations in his career during the Broke Bond-Lipton
merger and the allegation of malpractice directed
towards him and his employers (then Hindustan
Lever). He felt that the faith in themselves and
the company's creed helped them tide over the
situation-they emerged unscathed with their reputations
intact. A leader and a visionary organisation
always look deep into the future and never ever
compromise on values, no matter how tough the
going gets.
CK
Ranganathan, the chairman & CEO of CavinKare,
is a self-made entrepreneur who began his business
a little over a decade ago with a modest outlay
of Rs.15,000. Today he heads a Rs.165 crore venture
in the personal care industry. 'Chik' and 'Fairever'
are finding their place in the sun. Mr. Ranganathan
may be called the pioneer of the sachet concept
in India.
On
entrepreneurship:
He feels that to be a leader, we have to think
and act like one. Winning, he says, comes by changing
the rules of the game. Strategy is not about planning
but about insights and business size does not
matter, speed does. A visionary always thinks
out of box and creates competencies rather than
benchmark himself with others.
Business
is not about deep pockets, but about the strength
of ideas. The best approach to the future is to
invent it. As for MNCs, they are not be feared.
On
failure: Failure,
he says gives us insight to strategy formulation.
Continuous innovation is the key to success. His
brief stints with mineral water and anti-lice
powder flopped but the experience taught him lessons
on strategy. He knew his distribution network
would not support his plan for mineral water.
So he quit the business,.
Ranganathan's
leadership style:
Leadership can be termed as a mix of authoritative,
associative and coaching in the proportion of
40 per cent, 30 per cent and 20 per cent respectively.
There are three phrases that could well describe
this leadership style -'come with me', 'people
come first', and finally, 'try this'. Together,
they result in mobilising individuals towards
a vision, creating harmony and building emotional
bonds while all the time developing people for
the future. In his case, it was the future of
CavinKare.