The
Rediff Business Interview
February 1999
'The legacy I'd like to leave behind
is of an institution where shareholder value will be
enhanced consistently'
The Tata group is in transition.
Consolidation, restructuring and flab-cutting seem to
be the guiding posts. In recent months, Tisco's has
sold off its cement division to Lafarge of France. Telco
has launched a small car. The group has adopted a slick
new logo. The group has hired some of the best names
in industry. And TCS is said to be mulling about going
public.
However, the recession and the
imminent dawn of a new WTO-governed business regime
seem to pose fresh challenges to the group.
In a rare interview, Tata chairman
61-year-old Ratan Tata shared his views on this and
more with Sunita Wadekar-Bhargava recently.
Is the concept of a 'group'
relevant in the coming era where each company will be
judged on its own merits?
The concept of the group will continue to be relevant
for the foreseeable future because it is recognised
that belonging to a group brings greater value to the
company than the cost of the association. We have to
ensure, however, that this equation, in fact, works
for the companies' benefit.
Good examples here are General
Electric and Asea Brown Boveri. An important element
of their success has been the fact that they are group
and as a group, (they are) so focussed, energetic and
innovative that their being a group has brought their
individual businesses great advantage. Both these groups
have leveraged another critical requirement for business,
namely size, but have taken care to ensure that the
value they bring in being a group is far in excess of
the cost.
What is your vision for the
Tata group? What does it stand for today and what should
it stand for in 2010? Do you envisage a different order
in the next century where you see smaller, more mobile,
global companies as against the behemoths some of the
companies have become? Even companies like IBM, Sears,
Wal-Mart had to shed off some of their fat and sell
off their 'sick' units as competition intensified in
the US in the last decade.
My vision for the Tata group is one which consistently
delivers high value for all shareholders. To do that
the group must be businesses and customer-focussed.
It must be globally competitive and operate only in
those areas where the group's strengths are best leveraged.
The internal structure of the group will have to be
such that all the group's companies bring maximum value
to shareholders consistently or not remain in the group.
How do you want to build the
Tata brand globally, especially given the recent spate
of announcements about building up the Tata brand equity
in the coming years? Which of your companies would you
want to become a global giant? That is, which companies
would you want to push to make them truly global players?
The route map for building the Tata brand globally will
emerge down the road. At the moment our focus is on
restructuring and reshaping the group internally. Tata
companies which become global players will be drawn
from industries where India is best placed. What these
industries are, and therefore which Tata companies in
those industries become global players, will take some
time to emerge. Critical to this will be the WTO timetable,
which will determine the extent of protection for the
Indian industry.
Tata Tea, Tital, TCS, Taj
Group of Hotels - all these have the potential to become
forces in the world arena. Do you have any different
spin on pushing them more aggressively on the world
stage?
Some of the companies you mentioned could be among the
Tata companies that become global players but it is
as yet too early to identify them definitively.
What will success mean to
you eventually as you pass on the baton to others? In
other words, what would you ideally want your successors
or business writers to say about your legacy?
The legacy I would like to leave behind is of an
institution and a highly personalised organisation which
will be a leader in its fields of operation where shareholder
value will be enhanced consistently.
How is the proposed corporate
centre with R. Gopalakrishnan and others coming up?
Have the plans to incorporate a formal business body
to carry out speedy in-house planning and implementation
borne any fruit yet?
The restructuring has just about begun and is beginning
to pick up momentum. What has been established is a
group executive office which has among other, R. Gopalakrishnan.
We are also working very hard and on several fronts
to increase the in-house ability in strategy and planning.
The restructuring process is expected to mature fully
in about two years time and hopefully by then the group
will only have those companies which are globally competitive.
In travelling this road the group will look at all practical
options including mergers, acquisitions, greenfield
projects, joint ventures and disinvestments.
Will manufacturing be de-emphasised
in an economy where the service sector will grow faster?
The Tata Group has equally strong capabilities in manufacturing
as in the services sector. As such, it will be poised
to take full advantage of global economic trends regarding
the relative importance of manufacturing and services
in an economy.
What are your thoughts on the much-publicised debut
of the Indica vis-á-vis the risks and recipe
for success you would like to associate with it.
The challenge that the Indica
posed to us was to create a world class product by relying
on Telco's strengths and capabilities. It is encouraging
that the Indica has been received enthusiastically but
its eventual success will be defined by its ability
to create a market for itself which can withstand the
inevitable competition from world class players like
Toyota, Honda and the Korean companies.
Is there any chance of the Tata
airline project being revived? Civil Aviation Minister
Ananth Kumar has squarely blamed the Tatas for abandoning
the project without giving the government time for further
deliberation. Comment.
The Tata Airline proposal is
history. We have said all that we wanted to say on it
and we do not wish to comment on this further.
As a member of the PM's Advisory
Council, are you satisfied with the present government's
commitment to the reform process? Do you think the government
is serious about its reforms and liberalisation drive?
In my association with the present government as
a member of the Prime Minister's Advisory Council, I
have been impressed with the government's intentions
regarding the continuation of the reform process. Whether
the intentions are translated into action will depend
on the government's resolve to overcome resistance from
vested interests in the political classes, the corporate
sector, bureaucracy and organised labours, which are
combining to delay the transition to the critical second
stage of reforms.
There has been a lot of speculation
about TCS going public. When is that likely to happen?
The issue of TCS going public is a matter of pure
speculation. There is no such proposal.
Do you see NRIs getting involved
in the Tata group? Would you consider a planned on-line
chat with Rediff subscribers?
I do not see any particular role for NRIs in the Tata
group. I would, of course, want a reverse brain drain
from the west and for the Tata group to be a major beneficiary
of this process. The group has some exciting and challenging
plans in information technology, telecommunications,
about components and corporate strategising where it
aims to provide fulfilling careers for the best Indian
talent wherever it may be.
I would also greatly enjoy interaction
like an on-line chat with Rediff subscribers but only
after a while, when the pressures on my time ease a
little bit.
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