PCBU, Tata Motors gets ISO/TS 16949:2002 Certification from Bureau Veritas Certification
February 17, 2007

The passenger car business unit (PCBU) of Tata Motors has received the coveted 'certificate of approval ' of its quality management system (QMS) from Bureau Veritas Certification (BVC), for compliance with ISO / TS 16949:2002. PCBU has received this prestigious recognition as it has:

• Developed a QMS that uses the core quality tools for continual improvement; defect prevention; and reduction of variation and waste in the supply chain.
  
• Adopted a 'process approach' that focuses on process outputs and customer satisfaction first and works back into the process to see what is being done to ensure or enhance customer satisfaction. The system is firmly rooted in the plan-do-check-act (PDCA) philosophy of Total Quality Management (TQM). Processes are viewed in the light of how a process might be done faster and better to enhance customer satisfaction
  

Bureau Veritas certification is an international automotive task force (IATF) contracted body, accredited to carry out conformity assessment against the requirements of ISO / TS 16949:2002. PCBU recently cleared BVC's certification audit.

In line with its strategic theme of 'Quality With Growth', this certification firmly commits PCBU to the quality culture based on world class automotive QMS and provides a solid foundation for the implementation of Tata Business Excellence Model (TBEM) and TQM philosophy in the organisation.