Since
the late 1960s, it has been the philosophy and
vision of J.R.D. Tata to produce an indigenous
Indian car for the masses. Telco was already a
huge success in the heavy commercial vehicles
segment and its entry into the light commercial
vehicles group was a natural progression. Here,
too, the company had its share of competition
but as always, the Tata Group’s hard work and
sincere efforts paid dividends. "After the
positive response to those segments, we were ready
to enter the car business," says Dube. "The
genesis of the car business unit dates back to
the early ‘90s. India had opened its doors to
global competition and we knew what we were getting
into. Based on our experience and superior technology,
we launched Tata Sierra and Tata Estate in 1991.
After getting a feel of the market sentiment,
we launched Tata Sumo in 1994 and Tata Safari
in 1998. All these vehicles got a good response
in the market, but we were not satisfied with
just being good. Nowadays customers are not happy
with products that are ‘just good’, they need
a very good product in line with global standards
and the market scenario. In our country, buying
a car is the second most important decision taken
in a household. Cities are getting crowded and
the masses are looking for a vehicle that is easy
to drive and park and is safe and fuel-efficient.
While designing Tata Indica V2, these were the
priority areas."
It
was the first time that Telco was entering the
volume car business. Like all big ventures, this
too was met with a lot of criticism in the beginning.
"The thought behind Indica V2 was this —
if India could make its own satellite, why not
a car? The spirit of entrepreneurship, belief
in our engineers and a commitment to build India’s
own car guided us along our venture," adds
Dube. Today Indica V2 with its 1,400cc engine
has the highest fuel-efficiency in its class.
This factor along with enough interior space to
seat large families comfortably and a 980 kg rigid
steel body for safety has created a tidal wave
in its segment and fulfilled the needs of the
customers as well. The buyers are being pampered
thoroughly by inducting them into the Indica club
— they can avail themselves of all its privileges.
Thus Telco fulfils the promise of extending customer
confidence beyond the purchase of the car.
Companies
with a conscience always endeavour to deliver
the best and more. The latest from the Tata stable,
Indigo, has also made heads turn. "Indigo
has taken us to an area where we have not played
in before. The sedan segment in India is a very
popular market segment. Beyond the volume, there
is the visibility factor," says Dube. The
road ahead seems and express highway but Dube
in his charismatic style and modesty reiterates,
"There is plenty to do, but I think we are
headed on the right road."