|
Profile
Tata Business Support Services is a Tata enterprise
and a 100-per cent subsidiary of Tata Sons. A leading
business process outsourcing (BPO) services provider,
and one of the largest third party business services
providers in India, the company provides both voice
and non-voice based BPO services.
Tata Business Support
Services commenced operations in May 2004, and is, today,
a rapidly growing company with over 4,500 employees.
The company was set up primarily to address the large
internal needs of the Tata Group and to focus on external
business opportunities.
Areas
of business
Tata Business Support Services is pursuing its growth
plans by focusing on select industry segments such as
travel, healthcare, direct-to-home entertainment, utilities,
telecommunications and government-to-citizen initiatives.
With capabilities
to meet specific client requirements, the company provides
customised business process services from its world-class
delivery centres located in India and the USA. Its 24x7
contact centre operations are capable of multi-channel
service delivery such as in-bound and out-bound interactions,
email, chat and collaborative sessions.
As an ISO 9001:2000 certified and BS7799 certified
organisation, Tata Business Support Services's value
proposition stems from its consistent and continuous
focus on business excellence initiatives, in striving
for excellence in systems, processes and people.
Tata Business Support Services
is one of the few providers of services in multiple
languages; its service delivery competency is in nine
Indian languages apart from English.
Geographically wide spread,
the state-of-the art centres offer a secure work place
and are geared for rapid scalability. They provide an
excellent work environment with facilities and amenities
that address every employee need.
Location
The company's registered office is at Hyderabad. It
has centres in Pune, Mohali and Hyderabad in India,
and Florida and Ohio in the United States of America.
Contact
Tata Business
Support Services
Gowra Trinity, 1-8-371
Chiran Fort Lane
Begumpet, Hyderabad 500 016
Andhra Pradesh
India
Phone: +91 (40) 6638 7045
Fax: +91 (40) 6638 7032
Email: partners@serwizsol.com
|
