Profile
North Delhi Power Limited (NDPL), the power distribution arm of Tata Power, serves a populace of 50 lakh inhabiting northern and north-western parts of Delhi. It is a joint venture between Tata Power Company and the Government of NCT of Delhi with the majority stake being held by the Tata Group. The company started operations on July 1, 2002, post the unbundling of the erstwhile Delhi Vidyut Board. With a registered consumer base of around 9 lakh and a peak load of around 1100 MW, the company's operations span 510 sq kms.

NDPL has been the frontrunner in implementing power distribution reforms in the capital city and is acknowledged for its consumer friendly practices. Since privatisation, the aggregate technical and commercial (AT&C) losses in NDPL areas have shown a record decline. Although the privatisation agreement specified an AT&C loss reduction of 17 per cent over a period of five years, NDPL has cut down its losses by over 19 per cent in the first three years of operation.

NDPL's focus on technology has won it the Intelligent Enterprise Award 2004 and 2005 instituted by the Indian Express Group for exemplary use of information technology in its operations.

Areas of business
The company has embarked on a plan to implement high-tech automated systems for its entire distribution network. Systems such as SCADA, GIS and OTS are the cornerstone of the NDPL's distribution automation project. To fight the menace of power theft, the company has adopted modern techniques like the high-voltage distribution system and LT arial bunch conductor.

NDPL is the first distribution utility in the country to provide on-line information on consumption, billing and payment to all its consumers. World-class consumer care and cash collection centres have been set up to ensure excellence in consumer care. The company has also introduced new bill payment avenues such as drop boxes, 'Easy Bill' outlets and round-the-clock electronic kiosks.

The company has set up the Centre for Power Efficiency in Distribution (CENPEID), the first institute for skill accreditation and certification for the power distribution sector in India. The Institute is slated be a national resource and shall cater to the skill and management training needs of the sector as a whole.

Contact
NDPL
Grid Sub Station Bldg
Hudson Line, Kingway Camp
New Delhi 110 009
Phone: +91 (11) 27468043
Fax: +91 (11) 27468023