TCS innovation labs

Tata Consultancy Services, the flagship information technology enterprise of the Tata group, runs several innovation centres

TCS has a global network of innovation labs. They are classified as technology labs, academic alliance labs and domain labs.

The labs create differentiators and build different innovation capabilities for TCS’s businesses, helping its customers with innovation across different time zones.

Technology labs

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TCS innovation labs – TRDDC, Pune

Tata Research Development and Design Centre (TRDDC) was TCS’s first lab and among the earliest software labs in Asia, It functions as a premier research organisation. Since its inception in 1981, TRDDC has undertaken result-oriented R&D projects for the benefit of industry in particular and society in general.

Details of software engineering, systems research, process engineering and life sciences labs / research groups located at TRDDC are given below.

Software engineering
Research areas: Software models, tools and products

This lab creates tools for software lifecycle, test management and maintenance that can automate and improve the quality of applications; adaptive and agile enterprise systems; and zero defect software.

Systems research
Research areas: Applied algorithms, machine learning and next generation infrastructure, and transformation

This research group addresses some of the most challenging issues in designing and optimising large-scale systems such as:

  • Large-scale IT systems such as data centres of large enterprises.
  • People systems such as the workforce of a service provider.
  • Complex engineering systems such as a thermonuclear reactor or a multi-antenna telescope.

Process engineering
Research areas: Metals and materials innovation, green technologies and nano-bio technology initiatives

This lab offers in-house R&D and in-plant consulting services for a variety of process industries like minerals, metals, materials, chemicals, cement, automobile, paints, etc. An inter-disciplinary approach to problem-solving has been successfully applied to a wide variety of generic as well as specific problems requiring quick remedies, leading to commercially feasible solutions and / or technologically attractive and economically viable alternatives.

Exploration happens in:

Metals and materials innovation:

  • Model-based optimisation of industrial operations.
  • Integrated platform for metals processing simulation and optimisation.
  • Integrating materials and manufacturing process up to the design stage.

Green technologies:

  • Energy-efficient data centres.
  • Eco-cements from industrial wastes.
  • Solids waste management for minerals and metals industries.

Nanotechnology and nanobiotechnology initiatives:

  • Scale-up of nanoparticle production.
  • Molecular modeling based design of performance chemicals and nanofluids.
  • Polymer-based drug delivery systems.

Life sciences and health care research initiatives
Problems in today’s health care system range from medical errors to the soaring costs of health care. Some of the challenges faced by the industry are reduced R&D productivity, increased drug discovery costs, decline in market growth, significant number of post-launch withdrawals and patent expiry. The primary motivation behind our research initiatives in life sciences and health care domain is to address ‘reduction in the cost of development’ and ‘rapidity to bring to market’.

The current focus areas of our research can be broadly categorised as follows:

  • Drug delivery systems.
  • Materials for surgical devices and implants.
  • Diagnostic devices
TCS innovation labs – Hyderabad

Research areas: Security, open source, computational and systems biology, metagenomics and quantitative finance.

Focused research happens in:

Life sciences

  • Human genome analysis.
  • Model-based drug development.
  • Metagenomics.
  • Computational structural biology.
  • Bio-medical text mining.

Computational finance and risk

  • Quantitative finance.
  • Currency risk hedging.
  • Quantitative risk management.
TCS innovation labs – Chennai

Research areas: Sustainability R&D, next gen web technologies, decision sciences and algorithms, human-centric systems, social media and cyber physical systems.

Sustainability R&D
Green building enterprises: This encompasses green IT solutions and consulting for green building and green data centres.

Renewable energy: Renewable energy integration with special emphasis on predicting wind speed and power, solar farm sizing and hybrid wind-solar plant designs.

Smart water: Smartening water distribution networks at both utility and campus scales with a focus on energy and water management.

Next gen web technologies

  • Social software, semantic web and rich internet application platforms.
  • Consulting in Enterprise 2.0, usability and social interaction design, creation of web-oriented architectures, and mashup platforms and tools and assets for facilitating these.
  • Integrating consumer internet user experience into the enterprise to bridge the growing gap between the open, democratic, flat systems and the top-down, hierarchical way of working that pervades most companies.

Decision sciences and algorithms (DS&A)
The DS&A lab creates assets that have significant impact both for TCS clients and within the enterprise. It applies research and development in decision sciences and information technology to address risk and uncertainties compounding the complexities of scale and scope in contemporary industry contexts. It creates tangible value in the highly competitive and globalised value chains of transportation, logistics and human capital management

Human-centric systems and social media
Human-centric systems and social media group aims to analyse and understand human behaviour and optimise the flow of information in a social network to make organisations function effectively.

They have developed several tools that will facilitate and help our clients reach their desired goals.

TCS innovation labs – Mumbai

Research areas: Speech and natural language processing technologies, mobile-based social empowerment and performance engineering.

Research projects include:

  • Speech-enabled self-help application for insurance agents.
  • Voice analytics:
    • Automatic speech-to-text conversion of call centre calls.
    • Analytics based on acoustics.
    • Speaking rate analysis for call centre calls.
  • Non-linguistic speech processing:
    • AgentAssistTM: This analyses the speaking rate analysis for call centre calls.
    • AgentAssessTM: Training and speech capability building.
  • Keywords-based indexing for multilingual TV news broadcast.
  • Speech biometrics:
    • Speaker verification.

Performance engineering
This lab is focused on developing tools, techniques and methodologies that will help in delivering high performance in the entire software delivery cycle.

TCS innovation labs – Delhi

Research areas: Data analytics and information fusion, web intelligence and text mining, multimedia, graphics and robotics, and natural language processing.

Data analytics and information fusion
With the explosion of big data, organisations have valuable information about customers and competitors scattered inside and outside of the organisations. Social media is another place where information is readily available. TCS Tool Enterprise Information Fusion (EIF) maps this information and gets the insight to add value to the business.

Big data-based analytics helps customers to get deep insight on their clients and their business from social media, generate alerts based on the past trend and get predictive analytics output.

Web intelligence and text mining
Today, consumers are vocal on social media. Many news channels, magazines and journals publish a lot of information. Tracking public impression about the organisation, its products and services, as well as the competitor, is crucial in the competitive environment. Competitor tracking, analysing consumer feedback and analysing campaign responses are examples of benefits which can be derived out of capabilities in text mining and enterprise search area.

Multimedia, graphics and robotics
Multimedia-based applications and computer vision opens a new dimension to understand consumer behaviour while browsing, viewing and interacting. The customer gets insights on the consumer to design a better layout and product. Image and video analytics provide customer capability to bring out business insights by use of multimedia.

Natural language processing
The NATAS tool from this lab is a natural language assistant. NATAS employs the power of natural language to ease the complexity of interaction between humans and business applications through an intuitive, text-based interface. In comparison to higher cost on acquisition, retention and training of human resources, NATAS gives a cost-effective solution by replacing humans.

TCS innovation labs – Bangalore

Research areas: Cyber physical systems and networks

Cyber physical systems
Cyber physical systems research involves technologies for distributed multimodal sensing, communications, monitoring and control. It aims at conducting integrated research programmes to create multi-disciplinary innovations in “Intelligent Systems of Things” toward building intelligent facilities and infrastructures.

Research projects are related to:

  • Robust sensing and sensor informatics.
  • Security and privacy for M2M.
  • Intelligent facilities and infrastructures.

Networking is a fundamental technology and spans a wide area ranging from networks within buildings to those spanning across a large geography with several new technologies coming into play such as gigabit Ethernet, wireless, cellular, etc. The main objective of this lab is to understand and offer value-added services and solutions around technology infrastructure, especially those related to telecommunication and computer networks.

Research projects are related to:

  • Telecommunications networks.
  • Enterprise networks.
  • Heterogeneous networks.
TCS innovation labs – Kolkata

Research areas: Cyber physical systems and human systems

Research projects include:

Cyber physical systems

  • IoT platform enhancements: Lightweight protocols, distributed computing, privacy and security of IoT platform, and stream reasoning and processing support in IoT platform.
  • Intelligent facilities: Model-driven energy consumption optimisation for buildings, sensor-driven emergency evacuation planning for buildings.
  • New sensing platforms (5 senses computing): 3D reconstruction from un-calibrated 2D images from mobile phones.

Human systems

  • Intelligent health care through unobtrusive sensing: Elderly people and people with chronic disease monitoring at home using mobile phone based localisation, proximity sensing and activity detection; mobile phone based physiological sensing; Kinect-based people identification, and activity detection and social network mining.
  • Biosensing for cognitive load: EEG-based cognitive load detection.
TCS innovation labs – Peterborough

TCS innovation lab – Peterborough acts as a collaboration hub between TCS innovation labs across the world and the customers, in conjunction with the TCS account teams. By collaborating with this lab in Peterborough, customers can utilise the expertise of the TCS co-innovation network (TCS COIN). The lab provides a theme-based approach to showcase assets developed under the CTO group. They are classified under five major themes — analyse, engage, optimise, de-risk and sustain.

TCS innovation labs – Cincinnati

Research areas: Innovation for SCM and manufacturing systems

Product design and sustainability
Challenges in extracting semantic understanding in design data / information and making tacit knowledge useful for others involved in the design process (working knowledge models), visualisation, interaction and collaboration (social networking) frameworks in early stages of product design, and methods / tools for product re-design and sustainability.

Analytics and process-based modeling
Application of process-based modeling concepts to product and process improvement. The work would focus on the development of tools and techniques for applying formal modeling, simulation and optimisation techniques for product design and improvement in industry verticals such as medical devices, automotive, life sciences, etc.

Multi-product optimisation
Development of processes and methods for optimisation-driven product rationalisation for the manufacturing domain. The initiative focuses on solving challenging problems in the product rationalisation stage, leading to cost advantages in downstream manufacturing and service functions.

Academic alliance labs

  • PowerAnser Lab, in collaboration with IIT Bombay
  • Singapore Management University, in collaboration with Singapore Management University

Domain labs
Most business units in TCS have a lab that explores new technologies and innovative approaches within the domain.
View the following links to know more about domain-related research in TCS:

 For more information, click here