Indian
Hotels plans roadshows for Taj abroad
Business
Standard
September 10, 2003
The
Taj chain will be holding its first roadshows
abroad in fall this year to get more foreign tourists
to its properties in the October-March season.
Traditionally, the six months were the peak season
for hotels and the travel trade in India but the
initiative has been launched this year to get
in as many visitors as possible in an effort to
maximise revenues.
“In October, a large marketing and sales team
will be meeting the trade and running a PR campaign
in London, Pairs, Munich, New York and Washington
DC to get more visitors,” said Raymond Bickson,
managing director of Indian Hotels, which owns
the chain.
Another market which will get special attention
was Russia, which has developed an appetite for
holidays in Goa. The roadshows were part of the
company’s plan to beef up its marketing division.
It has opened new offices in Sydney and Beijing
and increased headcount at marketing offices in
Singapore, New York, London, Dubai, said Bickson.
Paris, Milan and Frankfurt were three other locations
where additional marketing effort would be put
in.
Besides getting more visitors, the hotel chain
would finetune its investments in its hotel-based
businesses like stores and auto rentals. Bickson
said the hotel had already shut down 11 of its
‘Khazana’ range of stores because they were not
viable. Eight stores had survived and two more
would be added at Mumbai.
“Through these 10, unique products will be put
on sale like more Taj branded items, a complete
range of spa products from the chain’s spa range,
besides teas and other items, so that the stores
are repositioned and different from streetside
stores,” said Bickson.
The auto rentals division would also be offering
special products tailormade for its properties.
For the resorts and wildlife properties, Indian
Hotels had asked Tata Motors to build special
edition Tata Safaris with limousine-type features
like mini-fridges, audio headsets and other audio-visual
luxuries.
For the city properties, it had ordered specially
equipped Tata Indigo sedans with special seats
and related luxuries. The idea was to give hotel
guests a unique experience, said Bickson.
|
|