IHCL
to rechristen Taj Mahal Mumbai
Financial
Express
September 5, 2003
Indian Hotels
Company Ltd (IHCL), which has embarked on an overseas
expansion plan, has proposed to change the name
of Taj Mahal Mumbai hotel to Taj Mahal Palace
and Tower hotel as part of a re-branding strategy
to celebrate the Taj Centenary year. Taj Mahal
Palace and Tower was the original name of the
hotel, established 100 years back.
IHCL
is adding six new properties in different locations
around the world, thereby increasing the number
to 18 by 2005. Addressing shareholders at the
company’s 102nd annual general meeting, IHCL managing
director Raymond Bickson said, "we are looking
at opportunities in Seychelles, Middle East, Kuwait,
Dubai, Qatar and Doha, and by 2005, post-expansion,
the number of rooms will be increased from 8,100
to 8,900."
The
growth of the Taj Group has emerged from a unique
mothership — Taj Mahal Mumbai — which has resulted
in over 8,100 rooms across three continents and
nine countries with 65 properties.
IHCL
chairman Ratan Tata said, "we would prefer
to expand in the international market through
franchise or management contract rather then owning
properties. It makes sense for us in holding few
properties and looking at expansion by way of
management contracts without owning physical assets.
Most of the funds for expansion will come from
internal accruals."
Mr
Bickson further stated, "to leverage on the
Tata Group and Taj strength in the global arena,
special thrust has been given on sales and marketing
and public relations. We already have seven international
offices and plan to open offices in Paris, Milan,
Frankfurt and Dubai by the end of this year."
IHCL
whole-time director Zubin Dubash, at the sidelines
of the AGM, said, "we are positioning the
Taj brand as a global luxury brand. We have embarked
on a branding architecture, for which an overseas
consultant has been appointed."
Mr
Bickson added, "the Taj brand is immensely
valuable with aspirational luxury proposition.
We are working with Tata Motors for introduction
of customised variants of Indigo GLX and Safaris,
which will be used for communication purposes
at the company’s various properties. While Indigo
will be used mainly in cities, Safari will be
used in places like Rajasthan and Goa. Likewise,
we are also leveraging our association with Barista.
All the restaurants in our luxury hotels will
be serving Barista beverages very soon."
As
far as its foray into budget hotels is concerned,
the company plans to commission its unique value
hotel in Bangalore by next March.
To
sustain and improve profit margins, the company
has designed and implemented a number of cost
restructuring programmes under the Total Overdrive
for Profits (TOP) programme for revenue management,
being carried out with the assistance of McKinsey.

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