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Candida Moraes
The latest ad campaign for the Taj Group's
palace properties beautifully captures the romance of a bygone
era and entices travellers to savour the lifestyle of a maharaja
Picture this: a magnificent pavilion
stands out in all its marbled splendour amidst lush green
lawns. Silhouetted in the dying rays of the sun, a golden
sandstone palace beckons travellers with the enticing message:
"You're staying with the Maharaja".
Marvellous, isn't it? This simple and
effective advertising campaign for Taj Hotels Resorts and
Palaces depends for its impact on the breathtaking photography
of acclaimed French photographer Guy Hervais, who was flown
in by Indian Hotels to capture the moods of the Taj Palaces
across the country and bring alive the romance of a bygone
princely era.
Gone are the days when marketing your
brand was a simple matter of highlighting its various features.
In today's constantly want-more world, the more attractive
the wrapping paper, the better the chance of the brand being
accepted and preferred over the many others jostling for the
consumer's attention.
On this count, the Taj Palaces ad campaign
is a standout winner: it not only dazzled the hospitality
industry but also bagged the Chairman's Award 2006 at the
LHW Worldwide Sales and Marketing Conference in Athens for
the 'Best Advertising Campaign'.
"The strategy behind the campaign,"
explains director of marketing services Priti Mahajan, "was
to familiarise the 30-plus, well-travelled traveller with
the grandeur and luxury the Taj Palaces represent." So
the brand team, comprising Deepa Harris, Priti Mahajan and
Mario, set out to create a campaign to showcase the lifestyle
of the maharajas the traditional comforts of personalised
service, music and art performances, and sumptuous royal feasts
which, along with modern amenities such as video conferencing
facilities, wi-fi access and exotic spa treatments, await
guests at a Taj Palace hotel.
This main purpose of this strategy
was to establish the distinctiveness of the palace hotels
of the Taj the Taj Lake Palace, Udaipur, Rambagh Palace,
Jaipur, and Umaid Bhawan Palace, Jodhpur amongst the
competition. The message of the campaign was "The Taj
Palace experience is unique. Come and sample it."
And it is a world apart. As the different
ads in the campaign effectively display, the grandeur and
opulence of a Taj Palace, vintage cars, horse and elephant
polo, fuse seamlessly with contemporary comforts, offering
guests a rare and royal treat.
Captivated by the ads, international
lifestyle magazines such as Travel & Leisure, US,
and CNT, UK, have savoured the royal experience and
covered it for their readers. Tour operators have also expressed
an interest, resulting in 88 per cent higher bookings over
the last year.
Royalty has always fascinated
ordinary people and inspired in us a desire to live like a
king. The Taj Palaces campaign rekindles this innate human
yearning and makes it seem like a dream that we can perhaps
realise even if there's no trace of blue blood in our
veins!
Uploaded on August 16,
2006

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