November 17, 2017

The 2nd edition of Tata Motors Global Service Camp to cover over 25,000 customers across 900 touch points in over 40 countries

Mumbai: In an endeavour to continuously provide best customer experience for its commercial vehicle range, Tata Motors today announced its second edition of its Global Service Camp, which will be held from November 21 to 23, 2017, with a target to service over 25,000 commercial vehicles across 900 touch points in over 40 countries.

During the three-day long global service camp, commercial vehicle customers of Tata Motors can avail free comprehensive vehicle health check-ups, free labour and special schemes on lubes along with various value-added services. The company will also offer attractive discounts on Tata genuine parts and incentivise owners who report with their vehicle to the service camp. In addition, the camp will also offer High Mileage Awards as recognition for the company’s customers.

Through the camp, customers can avail special pricing on the company’s range of commercial vehicles and experience some of Tata Motors’ new products and services. The service camp will also act as a platform for various training initiatives for drivers cum operators, introducing and briefing them on new commercial vehicle technologies, safety practices and vehicle productivity.

Guenter Butschek, CEO and MD, Tata Motors, and Rudrarup Maitra inaugurating the Global Service Camp 2017 in Nepal

Rudrarup Maitra, head, international business, commercial vehicles, Tata Motors said, “With the immense success of the inaugural edition in 2016, we are excited to announce the second edition of Global Service Camp in 2017. This camp not only allows us to address the servicing needs of our customers’ vehicles but also gives us an opportunity to interact with all our stakeholders andassess their needs to better our product and service offerings going forward. It also serves as a good platform to strengthen our brand presence.”

With the most extensive range of commercial vehicles arising from day-to-day needs, Tata Motors is among the top 10 truck and bus manufacturers globally. With vast global experience, the company brings a deep understanding of customer expectations from diverse markets and is well positioned to cater to the ever-changing automotive norms and commercial vehicle trends across the globe. The company continues to invest in its products and sales & service network, with an aggressive customer-centric approach of anticipating customer requirements.