To help in scaling up business and enhance customer experience
Hyderabad: The Hyderabad-based Razi Healthcare, which is rapidly expanding its network of primary healthcare clinics in Andhra Pradesh, will be powered by solutions from iON, a strategic unit of Tata Consultancy Services (TCS), (BSE: 523540, NSE: TCS), for small and medium business to help in scaling up business and enhance customer experience.
NV Subba Rao, CEO, Razi Healthcare, said, “The healthcare industry is in an era of change, as companies are looking for ways to deliver services in more efficient, effective, and economical ways. We decided to partner with TCS iON for its best-in-class, on-demand business solutions at affordable cost using the very latest in scalable cloud computing technology. I am confident that with this new endeavour Razi would offer superior healthcare solutions and services to its patients. With the help of iON we intend to modernise patient care profiles with electronic medical records and augmenting medical services for long-term preservation, easy access and more accurate treatments."
V Ramaswamy, global head, iON, TCS, said, “We are delighted to have iON power the business of Razi Healthcare. With our strong domain expertise we are committed to bring about service improvements, business scalability and enhance the customer experience. “Healthcare is a fast-growing sector and our endeavour is to ensure Razi offers its patients best-in-class healthcare products and services and expand its footprint across India."
Over the last few months, Razi Healthcare has been setting up primary healthcare clinics in Hyderabad and elsewhere in the state, to offer accessible and affordable primary healthcare solutions. It has set up 33 such clinics in the state so far. All the clinics follow internationally-recognised, evidence-based clinical protocols and efficient practices for offering cost effective, rational and quality healthcare to its patients. The goal is to ensure that all patients receive the same standard of medical services, irrespective of their location and / or socio-economic strata.