CMC, India's premier information technology company, joined the elite list of organisations with the distinction of having achieved Level 5 (Optimising Level) of the SEIs Capability Maturity Model (software) for its centres at Mumbai, Pune and Ahmedabad.
CMC's journey to excellence and their quest for quality certification began in 1993, with the adoption of international approaches to quality like TQM and ISO. The SEI CM would add immense business value and substantial benefits to its customers in terms of more accurate budgeting, increased software productivity and the overall ability of the organisation to meet its goals for cost, schedule, functionality and product quality.
CMC's primary focus has always been large domestic projects. Having consolidated its position in the domestic market, CMC is looking at a broader horizon internationally. The assessment at Level 5 aligns perfectly with this strategic goals, and the CMM was especially adopted to align CMC's systems and processes with international standards.
Congratulating the employees on this great achievement, the DMD and COO, Mr Ramanan said, "This achievement is yet another significant milestone in the history of the company and an assurance to our customers that we will deliver the highest quality services and solutions possible."
The learning from this exercise will be used to quickly align other CMC centres to the CMM. CMC plans to use this as a starting point for many other process improvement initiatives like CMMI, PCMM and Six Sigma.